/* Generated with Author-it 5.0.11.625  3/27/2008 12:00:37 PM */
Page=new Array();Page[0]=new Array("Preface","preface.htm");
Page[1]=new Array("Before you start using this guide, it is important to understand the documentation conventions used in it. ","The following kinds of formatting in the text identify special information.","Formatting convention","Type of Information","Example","Special Bold","Items you must select, such as menu options, command buttons, or items in a list.","Go to the System tab.","Titles of chapters, sections, and subsections.","Read the Basic Administration chapter.","Italics","Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value.","The system supports the so called wildcard character search.","Monospace","The names of commands, files, directories, and domain names.","The license file is located in the http://docs/common/licenses directory.","Preformatted","On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages.","# ls &#0150;al /files","total 14470","Preformatted Bold","What you type, contrasted with on-screen computer output.","# cd /root/rpms/php","CAPITALS","Names of keys on the keyboard.","SHIFT, CTRL, ALT","KEY+KEY","Key combinations for which the user must press and hold down one key and then press another.","CTRL+P, ALT+F4","Typographical Conventions","1263.htm");
Page[2]=new Array("To take advantage of Parallels Pro Control Panel (formerly known as Ensim Pro) support services or to find additional product documentation, visit Parallels Pro Control Panel Online Support at http://www.parallels.com/en/support/pro/.","To log in to Parallels Pro Control Panel online support, submit the form at https://www.parallels.com/en/support/pro/form/.","If you have found a mistake in this guide, or if you have suggestions or ideas on how to improve this guide, please send your feedback using the online form at http://www.parallels.com/en/support/usersdoc/. Please include in your report the guide's title, chapter and section titles, and the fragment of text in which you have found an error.","Feedback and Support","feedback.htm");
Page[3]=new Array("You can find more information on Parallels Pro Control Panel at Parallels site (http://www.parallels.com/en/pro/docs).","Related Documentation","6717.htm");
Page[4]=new Array("The Parallels Pro Control Panel provides comprehensive online Help designed to answer questions and help you find the information you need, when you need it. To access online Help, log in to the control panel, then click the Help links on the lower left navigation panel. To get help for a specific page, click @ on the upper right side of forms.","Online Help","6718.htm");
Page[5]=new Array("This section explains how to prepare for the Parallels Pro Control Panel 10.3.1 installation.","Preparing For the Installation","6720.htm");
Page[6]=new Array("The following sections list the minimum hardware, software, and Web browser requirements for installing and accessing Parallels Pro Control Panel 10.3.1.","System Requirements","6721.htm");
Page[7]=new Array("The following table lists the minimum hardware requirements for Parallels Pro Control Panel 10.3.1.","Important: While installing Parallels Pro Control Panel 10.3.1, ensure that the server is connected to the Internet, since Parallels Pro Control Panel 10.3.1 needs to communicate with the Parallels Pro Control Panel License Manager to register its license.","System requirements:","Operating system","Processor (recommended)","Memory (RAM)","Free Disk space","File System","Microsoft Windows Server 2003 &#0150; Standard, Enterprise or Web edition","Intel Pentium III 733 MHz or higher","Minimum 256 MB of RAM; 1 GB of RAM is recommended","40 GB","NTFS","Note: Parallels Pro Control Panel 10.3.1 is compatible with the default installation of Microsoft Windows Server 2003 Service Pack1 (SP1).","Hardware Requirements","6722.htm");
Page[8]=new Array("Ensure that you have obtained the following software required for the Parallels Pro Control Panel 10.3.1 installation:","Microsoft Windows Server 2003 32-bit or 64-bit (Standard, Enterprise or Web edition) - English:","You must install the operating system on the server used for installing Parallels Pro Control Panel 10.3.1. However, for installing Parallels Pro Control Panel 10.3.1 on the Windows 2003 64-bit operating system server, you must perform certain prerequisite tasks. For more information, refer to the 64-bit server requirements. Parallels Pro Control Panel 10.3.1 also requires certain Windows components to be pre-installed on the 32-bit or 64-bit server. For more information, refer to the server requirements.","Note: If you have installed Windows Server 2003 release 2 on the server used for installing Parallels Pro Control Panel 10.3.1, you do not have to install the below-mentioned Microsoft Windows Server 2003 Service Pack1 (SP1).","Microsoft Windows Server 2003 Service Pack1 (SP1): You must install Service Pack1 on the server before installing Parallels Pro Control Panel 10.3.1.","Microsoft .NET 2.0: You must install .NET 2.0 on the server before installing Parallels Pro Control Panel 10.3.1.","Microsoft SQL Server 2005: You must install the database on the server before installing Parallels Pro Control Panel 10.3.1. Parallels Pro Control Panel 10.3.1 supports all editions of SQL Server 2005. If this database is not already on the Parallels Pro Control Panel 10.3.1 server, download the SQL Server 2005 Express Edition (SQL Server Express) installation file, SQLEXPR.exe from the Microsoft site. For installing SQL Server Express refer to the installation instructions.","Optional: For installing the Parallels Pro Control Panel 10.3.1 add-ons, you need to install the following applications:","ColdFusion MX 6.1","Urchin 5.x","MySQL 4.1 or 5.0, and MyODBC 3.51","Important: Before starting the Parallels Pro Control Panel 10.3.1 installation, ensure that ActivePerl, PHP, Webalizer, or Power Tools are not installed on the Parallels Pro Control Panel 10.3.1 server. If any of these software applications are installed, then you must uninstall them before installing Parallels Pro Control Panel 10.3.1.","Software Requirements","6723.htm");
Page[9]=new Array("This section describes the Parallels Pro Control Panel 10.3.1 requirements specific to Windows Server 2003.","Before installing Parallels Pro Control Panel 10.3.1, ensure that the following components and services of Windows Server 2003 are installed on the server. These components and services are accessible through the Add/Remove Windows Components section of the Add or Remove Programs utility.","Domain Name System (located under Networking Services)","ASP.NET","Note: This service is available for all 32-bit Windows 2003 editions and 64-bit Windows 2003 Standard edition only. You need to manually download it from the Microsoft Web site for all other 64-bit Windows 2003 editions.","Internet Information Services (IIS)","Ensure the following components/services are present under IIS:","Common Files","File Transfer Protocol (FTP) Service","FrontPage 2002 Server Extensions","Note: By default, this service is available for all 32-bit Windows 2003 editions only . You need to manually download it from the Microsoft Web site for all the 64-bit Windows 2003 editions.","Internet Information Services Manager","SMTP Service","World Wide Web Service","Ensure that all the components/services are installed under the World Wide Web Service.","QoS Packet Scheduler (located under Local Area Connection Properties)","Important: Parallels Pro Control Panel 10.3.1 is not compatible with Active Directory Services (ADS). Before installing Parallels Pro Control Panel 10.3.1, ensure that the Active Directory Services component is not installed. <br><br>However, Parallels Pro Control Panel 10.3.1 is compatible with Active Directory Application Mode (ADAM), and can be installed on a server pre-installed with ADAM.","Windows Server 2003 Requirements","6724.htm");
Page[10]=new Array("This section describes the Parallels Pro Control Panel 10.3.1 requirements specific to Windows 2003 64-bit server.","Before installing Parallels Pro Control Panel 10.3.1, ensure that the following pre-requisites tasks are performed on the Windows 2003 64-bit server.","Important: By default, .NET 1.1 framework is included in the Windows 2003 64-bit Standard edition. However, it is not installed on Windows 2003 64-bit Enterprise edition. Hence, for the Windows 2003 64-bit Enterprise edition, you must manually download and install it from the Microsoft Web site. ","Pre-requisites for installing Parallels Pro Control Panel on Windows 2003 64-bit server:","Install Microsoft .NET framework 2.0 from the Microsoft Web site.","In the command prompt window of the Parallels Pro Control Panel server, run the following command:","cscript %SYSTEMDRIVE%\\inetpub\\adminscripts\\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 0","This command tells IIS to allow only 64-bit applications.","Change to the folder %SYSTEMROOT%\\Microsoft.NET\\Framework64\\v2.0.50727 and run the command:"," - aspnet_regiis.exe -i","This command installs the 64-bit .NET 2.0 framework on the default Web site.","Note: If you do not perform the above steps, the ASP.Net State Service will not be installed and started. For more information, refer to Microsoft Help and Support (http://support.microsoft.com/kb/911720)","Run the command that tells IIS to allow 32-bit .NET applications.","cscript %SYSTEMDRIVE%\\inetpub\\AdminScripts\\adsutil.vbs SET W3SVC/AppPools/Enable32BitAppOnWin64 1","Change to the folder %SYSTEMROOT%\\Microsoft.NET\\Framework\\v2.0.50727 and run the command:"," - aspnet_regiis.exe &#0150;i","This command installs the 32-bit .NET 2.0 framework on the default Web site.","Ensure that the ASP.NET (32-bit) Web Service Extension is enabled. If not, you must perform the following steps:","Click Start &gt; Programs &gt; Administrative Tools &gt; Internet Information Services (IIS) Manager","Expand local computer and click Web Service Extensions","Select ASP.NET v2.0.50727 (32-bit) and click Allow","Ensure that the ASP.NET State Service is started and the Startup type is set to Automatic. If not, you must perform the following steps:","Click Start &gt; Programs &gt; Administrative Tools &gt;Services","Right-click ASP.NET State Service and then click Properties.","Select Startup type as Automatic and click Start.","Then click OK.","Windows 2003 64-bit Server Requirements","6725.htm");
Page[11]=new Array("To access the Parallels Pro Control Panel 10.3.1 interface (after installing Parallels Pro Control Panel 10.3.1), you need Microsoft Internet Explorer (IE), version 6.0 or later, with cookies enabled. Using earlier versions of IE or other browsers to access the control panel is not recommended.","Note: The Parallels Pro Control Panel 10.3.1 interface is best viewed in Microsoft Internet Explorer, version 6.0 or later, with a 1024 X 768-pixel screen resolution (or higher) and 16-bit color (or higher).<br><br>You must set the Web browser's security level to Medium, since the default High security level used in Windows Server 2003 prevents the use of certain Parallels Pro Control Panel 10.3.1 features.","Web Browser Requirements","6726.htm");
Page[12]=new Array("Before installing Parallels Pro Control Panel 10.3.1 on a server, ensure that all the drives where the Parallels Pro Control Panel 10.3.1 program and site or domain data files are stored have the NTFS file system.","Installation Drive Requirements","6728.htm");
Page[13]=new Array("Ensure that the following ports used by Parallels Pro Control Panel 10.3.1 and other supported third-party applications are open.","Ports used by Parallels Pro Control Panel 10.3.1 and other supported third-party applications:","Name of the Parallels Pro service or supported third-party application","Port used","Parallels Pro Control Panel License Manager","80 or 8080","FTP service for name-based sites","10000 + FTP site identifier","Note: The FTP site identifier can be obtained by going to Start  &gt; Programs  &gt; Administrative Tools  &gt; Internet Information Services (IIS) Manager, expanding the server name, and clicking FTP Sites.","FTP service for IP-based sites","21","IIS Web service (Standard)","80","IIS Web service (SSL)","443","Urchin","9999 (default)","Note: This port number can be changed while installing Urchin.","Ports Used by Parallels Pro Control Panel 10.3.1 and Other Supported Third-Party Applications","6729.htm");
Page[14]=new Array("You need a valid license key before you can install Parallels Pro Control Panel 10.3.1. When you buy Parallels Pro Control Panel from the the online store (http://www.parallels.com/en/buyonline/pro/), you receive the license key in the order confirmation email from Parallels.","Parallels Pro Control Panel 10.3.1 requires a valid license for a pre-determined number of sites, for example, a 250-domain license.","License Requirements","6730.htm");
Page[15]=new Array("Parallels Pro Control Panel 10.3.1 includes the following applications:","    ASP.NET (1/2)","    ActivePerl 5.6.1","    PHP 4.2.3","    Webalizer 2.01","    Power Tools","    ImageMagick 5.5.7","    Urchin 5.x","    MySQL","    Microsoft SQL Server","    Microsoft DNS","    Microsoft FTP","    Microsoft FrontPage","    ColdFusion MX 6.1","    phpmyadmin 2.5.0","Software Included with Parallels Pro Control Panel","6731.htm");
Page[16]=new Array("This section explains how to install Parallels Pro Control Panel 10.3.1 on a server with Windows Server 2003 operating system.","Installing Parallels Pro Control Panel 10.3.1","6732.htm");
Page[17]=new Array("You can install Parallels Pro Control Panel 10.3.1 using either of the following two modes:","Interactive installation. This mode uses a graphical user interface that requires you to oversee the entire installation process. This mode is recommended for users installing Parallels Pro Control Panel 10.3.1 for the first time on a single Parallels Pro Control Panel server. For instructions on interactive installation of Parallels Pro Control Panel 10.3.1, proceed to the next section.","Silent installation. This text-based mode is executed using the Windows command line. In this mode, you must specify all the information required by the installer before starting the installation process. Silent installation does not require you to oversee the entire installation process. It is recommended for users installing Parallels Pro Control Panel 10.3.1 on multiple servers. For more information, see the silent installation instructions. ","Installation Overview","6733.htm");
Page[18]=new Array("This section provides instructions for installing Parallels Pro Control Panel 10.3.1 using the graphical mode.","Time required for complete installation: Minimum 30 minutes, depending on system configuration.","Interactive Installation Instructions","6734.htm");
Page[19]=new Array("Before starting the Parallels Pro Control Panel installation, ensure that the server where you are installing Parallels Pro Control Panel 10.3.1 meets all the requirements in the preparation section.","To install Parallels Pro Control Panel 10.3.1:","Log in as the administrator to the server where you are installing Parallels Pro Control Panel 10.3.1 and run the Parallels Pro Control Panel.10.3.1.msi file:","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, browse to the ensimpro directory on the CD and run Parallels Pro Control Panel.10.3.1.msi.","If you do not have the Parallels Pro Control Panel 10.3.1 CD, download the Parallels Pro Control Panel installation files from the location given in the purchase order email from Parallels. Browse to the directory, where you have stored the Parallels Pro Control Panel installation files, and run Parallels Pro Control Panel.10.3.1.msi.","The Welcome window opens.","Note: The installation process brings up a number of windows. These windows contain the following buttons:<br>Back &#0150; Opens the previous installation window. You can use this button to change or view any information entered in the previous window.<br>Next &#0150; Opens the next installation window.<br>Cancel &#0150; Cancels the installation. For information about the effects of canceling the installation, see Canceling the Parallels Pro Control Panel 10.3.1 installation.","Click Next . The License Agreement window opens.","Read the contents of the License Agreement window carefully.","If you agree to the terms of the License Agreement, select I accept the terms in the license agreement, then click Next . The License Key Dialog window opens.","If you do not agree with the license agreement terms, click Cancel.","Important: You must accept the license agreement to continue with the installation. Clicking Cancel aborts the installation.","When you buy Parallels Pro Control Panel from the Parallels Pro Storefront, the 25-character license key for using Parallels Pro Control Panel is emailed to you. In the License Key Dialog window, type this 25-character license key, then click Next.","In the Customer Information window, enter your name, company name, and email address in the text boxes User Name, Organization, and Contact Email respectively.","Note: All three text boxes are mandatory. The email address entered in the Contact Email text box is used by Parallels Pro Control Panel 10.3.1 for email notifications.","Click Next.","The Destination Folder window opens.","In the Destination Folder window, select the location on the server where the Parallels Pro Control Panel 10.3.1 program files will be installed. This folder must be on an NTFS partition or drive. The default location is C:\\Program Files\\Ensim\\WEBppliance. Click Change to select a new folder.","In the Site Data location section, select the location on the server where the site data files will reside. This can be a folder on any NTFS drive. The default location is C:\\Program Files\\Ensim\\WEBppliance\\SiteData. Click Change to select a new folder. This location is also used to store the server administrator's and reseller administrator's customization data.","Important: Do not remove this directory even if you change the site data location later from the Parallels Pro Control Panel 10.3.1 control panel.","Click Next to proceed with the installation.","The Administrator Password window opens.","In the Administrator Password window, enter a password for the default control panel administrator (called admin) in the Password text box. Ensure that the password contains at least six characters.","Important: If you have enabled complex password policy settings on the Parallels Pro Control Panel server, ensure that the password you specify meets the complexity requirements; otherwise the installation will fail.","Use the login name admin and the password you enter in the Administrator Password window to log in as the server administrator later. For more information about logging in as the server administrator, see Logging in as the server administrator.","Enter the password again in the Re-type Password text box and click Next.","The Network Settings window opens.","In the Network Settings window, enter the network settings of the server where you want to install Parallels Pro Control Panel 10.3.1.","Enter or select values in the following fields.","IP address &#0150; From the drop-down list, select an IP address from the list of available IP addresses, for example, 10.72.62.1. This IP address is assigned to all name-based sites.","Fully qualified domain name &#0150; Enter the fully qualified domain name (FQDN) of the server, for example, servername.example.net. The FQDN consists of a host and domain name. If your server is not a part of any domain, you can enter only the host name in this text box. The FQDN must resolve to the above IP address through the Internet (and not only through your LAN or intranet).","Click Next to proceed with the installation.","The Ready to Install window opens.","In the Ready to Install window, click Install to start the installation. <br>To review any of the settings, click Back.","When the Parallels Pro Control Panel 10.3.1 installation is complete, the Installation Completed window opens. Select from the following two options and click Finish to complete the installation.","Launch Parallels Pro Control Panel: Select this check box to open the control panel login window. You can log in to Parallels Pro Control Panel 10.3.1 as the server administrator from here. For instructions about logging in as the server administrator, see Logging in as the server administrator.","Show the readme file: Select this check box to open the readme file. This file contains information about the Parallels Pro Control Panel installation.","The Parallels Pro Control Panel 10.3.1 installation is complete.","Installing Parallels Pro Control Panel 10.3.1","6735.htm");
Page[20]=new Array("This section includes instructions for installing the online Help for Parallels Pro Control Panel 10.3.1.","To install the online Help:","Connect to the Parallels Pro Control Panel 10.3.1 server using the console or terminal services and log in as the administrator.","Locate and run the Parallels Pro Online Help.10.3.1.msi file:","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, browse to the Help directory on the CD and run Parallels Pro Online Help.10.3.1.msi.","If the Parallels Pro Online Help.10.3.1.msi file is present on your hard disk or on your local network, browse to that directory and run Parallels Pro Online Help.10.3.1.msi.","The Welcome window opens.","Click Next.","In the Confirm Installation window, click Next.","In the Installation Complete window, click Close to complete the installation.","The Parallels Pro Control Panel 10.3.1 online Help is installed. You can access the online Help from the Parallels Pro Control Panel 10.3.1 control panel by clicking General Help in the Help section on the left navigation bar.","Installing the Online Help","6746.htm");
Page[21]=new Array("After you complete the installation, verify whether the installation is successful using the following procedure.","To verify that the installation is successful:","Log in to the Parallels Pro Control Panel 10.3.1 control panel. For instructions, see section on logging in.","On the left navigation bar, in the Help section, click About.","Verify that the control panel version is displayed as 10.3.1.&lt;build_no&gt;.","Add a site and provision all the service components to it using instructions from the Parallels Pro Control Panel online Help. If the site is created successfully, then the installation has been successful.","Verifying Successful Installation","6747.htm");
Page[22]=new Array("Throughout this chapter, tips and recommendations are provided to ensure the installation goes smoothly. If you need additional help troubleshooting an issue, see the self-help assets on the Parallels Pro Control Panel support page (https://www.parallels.com/en/support/pro/form/).","Troubleshooting","6749.htm");
Page[23]=new Array("After you have installed Parallels Pro Control Panel, you should perform the following tasks:","Ensure that the Startup type of the EnsimProvisionEngine service is set to Manual:","Log in to the Parallels Pro Control Panel server as the administrator.","Click Start  &gt; Programs  &gt; Administrative Tools, then click Services.","In the Services window, right-click EnsimProvisionEngine, then click Properties.","In the EnsimProvisionEngine Properties window, ensure that the Startup type is set to Manual. If not, then select Manual and click OK.","Post-Installation Tasks","6750.htm");
Page[24]=new Array("After installing Parallels Pro Control Panel 10.3.1, you can log in to the Parallels Pro Control Panel control panel, and add resellers and sites. You can provide more features to your resellers and sites by installing the add-ons (optional) for ColdFusion, Urchin and MySQL. For instructions, see add-on installation section.","Next Steps","6751.htm");
Page[25]=new Array("This section includes information for logging in to the Parallels Pro Control Panel 10.3.1 as the server administrator.","Logging in as the Server Administrator","6752.htm");
Page[26]=new Array("Once you install Parallels Pro Control Panel 10.3.1, you can use your Web browser to access Parallels Pro Control Panel 10.3.1, then log in as the server administrator and manage tasks at the server level.","To log in as the server administrator:","Open an Internet Explorer (version 6.0 or later) window. Using other versions of Internet Explorer or other browsers to access the service provider control panel is not recommended.","In the Address field of your Web browser, type the URL: https://&lt;server_name&gt;/admin where &lt;server_name&gt; is the host name or IP address of the Parallels Pro Control Panel 10.3.1 server. If you are logging in to the Parallels Pro Control Panel for the first time, the EULA (End User License Agreement) page is displayed. If you have logged in before, skip the next step.","On the EULA page, click I Agree if you agree to the terms of the license agreement.","The Log in page opens.","In the username text box, type admin.","In the password text box, enter the password that you entered during the installation process. For more information, see the installation instructions (page 1).","Click Log In.","If the Parallels Pro Control Panel license registration failed, the browser displays a message stating the reason for the registration failure. The license registration fails for the following reasons:","Invalid license key: To resolve this issue, specify the correct license key in the browser window, and click Submit.","Communication problems with the Parallels Pro Control Panel License Manager: To resolve this issue, you can either click Continue in the browser window to use the product for an evaluation period, or click Register to specify the license key and register the license again.","Important: If you click Continue to use the product for an evaluation period, you must register the license before the end of the evaluation period; otherwise Parallels Pro Control Panel stops functioning when the evaluation period expires. <br><br>To register the license, you can click Register, and specify the license key when you log in again to the Parallels Pro control panel. If you are already logged into the control panel, you can use the Update License page to specify the license key and register the license.","After the license registration is successful, the Server Administrator home page opens.","The Server Administrator home page includes shortcuts to some important tasks you will perform at the server level such as creating and managing resellers and sites. Use the home page to view and perform these tasks. You can also access these tasks from the top and left navigation bars.","Logging in as the Server Administrator","6753.htm");
Page[27]=new Array("This appendix provides instructions for installing and configuring Microsoft SQL Server 2005 Express Edition (SQL Server Express) for the Parallels Pro Control Panel server.","Appendix A. Installing Microsoft SQL Server 2005 Express Edition","6756.htm");
Page[28]=new Array("This section provides instructions for installing SQL Server Express on the Parallels Pro Control Panel 10.3.1 server.","To install SQL Server Express:","Download the file SQLEXPR.exe (http://www.microsoft.com/downloads/details.aspx?familyid=220549B5-0B07-4448-8848-DCC397514B41&amp;displaylang=en). To do this, either double-click the file SQLEXPR.exe or right click it and then click Run to start the installation on the Parallels Pro Control Panel 10.3.1 server.","The Registration Information window opens. In this window, you must de-select the Hide advanced configuration options check box. Then click Next.","The Feature Selection window opens. In this window, under the Database Services folder, select the option Entire Feature will be installed on local hard drive.","In the Feature Selection window, under the Client Components folder, select the option Will be installed on hard drive. Then click Next.","The Instance Name window opens. Parallels Pro Control Panel 10.3.1 is configured to use the default database instance. So, select the option Default Instance and then click Next."," The Service Account window opens. The built-in System account is the maximum privilege account. Hence, in this window, select the option Use the built-in System account. Choose the value Local system from the drop down list.","In the Start services at the end of setup section, select the check boxes SQL Server and SQL Browser. This will automatically start the services once the setup is complete. These services need to be running for the Parallels Pro Control Panel installation to proceed successfully. Then click Next.","The Authentication Mode window opens. In this window, select the option Mixed Mode (Windows Authentication and SQL Server Authentication). Enter the server authentication login password and then click Next.","The Collation Settings window opens. In this window, ensure that the default setting is selected as shown. Then click Next.","The User Instances window opens. Select the check box Enable User Instances to facilitate creation of a separate instance. Then click Next."," The Error and Usage Report Settings window opens. Click Next.","The Completing Microsoft SQL Server 2005 Setup window opens. Click Finish to complete the SQL Server Express setup.","The SQL Server Express is now installed on the Parallels Pro Control Panel 10.3.1 server.","Installation Instructions","6757.htm");
Page[29]=new Array("After you complete the installation, verify whether the installation is successful by running the following command in the command prompt window of the Parallels Pro Control Panel server:","net start","This command displays a listing of all services started on the Parallels Pro Control Panel server.","If Microsoft SQL Server 2005 is already running on the server, it is displayed in the service list as one of the services running.","net start mssqlserver","Run this command to start the Microsoft SQL Server 2005 service, if Microsoft SQL Server 2005 is not listed in the services list.","Verifying Successful Installation","6768.htm");
Page[30]=new Array("After you have installed SQL Server Express on Parallels Pro Control Panel server, you should perform the following tasks:","Ensure that SQL server is configured to allow access to the database across all network:","Click Start &gt; Programs &gt; Microsoft SQL Server 2005 &gt; Configuration Tools &gt; SQL Server Configuration Manager","Under SQL Server 2005 Network Configuration &gt; Protocols for MSSQLSERVER:","Double-click the protocol name TCP/IP and set the property ENABLED to Yes","Double-click the protocol name Named Pipes and set the property ENABLED to Yes","To restart MS SQL 2005 service, run the following commands in the command prompt window of the Parallels Pro Control Panel server:","net stop mssqlserver","net start mssqlserver","Post-installation Tasks","6769.htm");
Page[31]=new Array("This section includes instructions about installing add-ons for ColdFusion MX 6.1, Urchin 5.x and MySQL 4.1 or 5.0.","Important: You must install ColdFusion MX 6.1, Urchin 5.x and MySQL 4.1 or 5.0 manually before you install the add-ons for them. Parallels Pro Control Panel does not include these applications with Parallels Pro Control Panel; it provides only the add-ons.<br>After installing any add-on, restart the EnsimProvisionEngine service by clicking Start &gt; Programs &gt; Administrative Tools &gt; Services, locating EnsimProvisionEngine, and clicking Restart.","Appendix B. Installing Add-ons for ColdFusion, Urchin and MySQL","6770.htm");
Page[32]=new Array("This section provides instructions for installing the ColdFusion MX 6.1 add-on for Parallels Pro Control Panel 10.3.1.","Important: Before installing the add-on for ColdFusion MX 6.1, ensure that you have installed ColdFusion MX 6.1 on your Parallels Pro Control Panel 10.3.1 server. <br>If you have installed Microsoft Windows Server 2003 Service Pack 1 (SP1) on the Parallels Pro Control Panel server, then the ColdFusion MX 6.1 installer fails. For instructions on resolving this issue, go to Coldfusion site ( http://www.macromedia.com/support/documentation/en/coldfusion/mx61updater/releasenotes_cfmx61_updater.html).","Note: After installing ColdFusion MX 6.1, ensure that the Master Properties sheet in Internet Information Services (IIS) on your Parallels Pro Control Panel 10.3.1 server does not have ColdFusion script maps. To verify this, click Start &gt; Run, type inetmgr, and click OK. The IIS Manager window is displayed. In the IIS Manager window, expand the local computer, right-click Web Sites, and then click Properties. In the Web Sites Properties window, click the Home Directory tab, and then click Configuration. In the Application extensions section, if .cfc, .cfm, or .cfml extensions are present, select them, and click Remove.<br><br>This process prevents new sites created through the Parallels Pro Control Panel 10.3.1 interface from inheriting ColdFusion script maps automatically. Hence, you will be able to control provisioning of ColdFusion for new sites through the Parallels Pro Control Panel 10.3.1 interface. Failure to disable ColdFusion script maps for the IIS Master Properties sheet will result in all sites being automatically provisioned with ColdFusion.","To install the ColdFusion MX 6.1 add-on:","Connect to the Parallels Pro Control Panel 10.3.1 server using the console or terminal services and log in as the administrator.","Locate and run the Parallels Pro Coldfusion Addon.10.3.1.msi file:","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, browse to the Parallels Pro ColdfusionAddon directory on the CD and run Parallels Pro Coldfusion Addon.10.3.1.msi.","If the Parallels Pro Coldfusion Addon.10..3.1.msi file is present on your hard disk or on your local network, browse to that directory and run Parallels Pro Coldfusion Addon.10.3.1.msi.","The Coldfusion Addon installation window opens.","Click Next.","Click Install. The progress bar in the window indicates that the add-on is being installed.","Click Finish to complete the installation.","The ColdFusion MX 6.1 add-on is installed.","An installation log named ColdfusionInstall.log is created and placed in the &lt; install_dir &gt;\\Logs directory, for example, if you have installed Parallels Pro Control Panel 10.3.1 in the default location, then the path is C:\\Program Files\\Ensim\\WEBppliance\\Logs. You can view this log file to verify that the add-on has been installed and registered successfully.","Installing the ColdFusion Add-on","6771.htm");
Page[33]=new Array("This section provides instructions for installing the Urchin 5.x add-on for Parallels Pro Control Panel 10.3.1.","Important: Before installing the add-on for Urchin 5.x, ensure that you have installed Urchin 5.x on your Parallels Pro Control Panel 10.3.1 server. For information about installing and downloading Urchin 5.x, see Urchin Web site.","To install the Urchin 5.x add-on:","Connect to the Parallels Pro Control Panel 10.3.1 server using the console or terminal services and log in as the administrator.","Locate and run the Parallels Pro Urchin Addon.10.3.1.msi file:","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, browse to the Urchin5Addon directory on the CD and run Parallels Pro Urchin Addon.10.3.1.msi.","If the Parallels Pro Urchin Addon.10.3.1.msi file is present on your hard disk or on your local network, browse to that directory and run Parallels Pro Urchin Addon.10.3.1.msi.","The Urchin Addon installation window opens.","Click Next.","Click Install. The progress bar in the window indicates that the add-on is being installed.","Click Finish to complete the installation.","The Urchin 5.x add-on is installed.","An installation log named UrchinInstall.log is created and placed in the &lt; install_dir &gt;\\Logs directory, for example, if you have installed Parallels Pro Control Panel 10.3.1 in the default location, then the path is C:\\Program Files\\Ensim\\WEBppliance\\Logs. You can view this log file to verify that the add-on has been installed and registered successfully.","Installing the Urchin Add-on","6772.htm");
Page[34]=new Array("Note: This section provides instructions for installing only the IMail Server 8.21 specific add-on for Parallels Pro Control Panel. For other mail server add-ons, the installation instructions may vary depending on the mail server software.","Important: Before installing the add-on for IMail Server 8.21, ensure that you have installed IMail Server 8.21 from the Ipswitch Collaboration Suite on your Parallels Pro Control Panel server. For information about downloading and installing the Ipswitch Collaboration Suite, go to Ipswitch Web Site ( http://www.ipswitch.com/Products/collaboration/index.html). <br><br>In the Collaboration Suite installation window, ensure that you have selected Ipswitch IMail Server, then continue with the installation. Accept the default options except for the following:<br>* SSL Keys window: Click No.<br>* Service Start Options window: Select the IMail Web Service, IMail Queue Manager Service, IMail POP3 Server, IMail SMTP Server, and IMail IMAP4 Server check boxes.<br>* User Creation window: Click No.<br>","To install the IMail Server 8.21 add-on:","Connect to the Parallels Pro Control Panel server using the console or terminal services and log in as the administrator.","Open a command prompt window and change to the directory where <br>RegisterMailAddon.exe is located. ","cd &lt;install_dir &gt;\\cp\\admin\\bin\\serviceComponents\\mail","where &lt;install_dir&gt; refers to the path where Parallels Pro Control Panel 10.3.1 is installed. For example, if Parallels Pro Control Panel 10.3.1 is installed in C:\\Program Files\\Ensim\\WEBppliance, then this executable is located at C:\\ProgramFiles\\Ensim\\WEBppliance\\cp\\admin\\bin\\serviceComponents\\mail.","Register the mail add-on using RegisterMailAddon.exe.","RegisterMailAddon.exe Ipswitch IMAIL 8.21 exe &quot;&quot; &quot;&quot;","Locate and run the file Parallels Pro Imail plugin.10.3.1.msi:","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, and run Parallels Pro Imail plugin.10.3.1.msi.","If the file Parallels Pro Imail plugin.10.3.1.msi is present on your hard disk or on your local network, browse to that directory and run Parallels Pro Imail plugin.10.3.1.msi.","The Parallels Pro Imail plugin.10.3.1.msi window opens. Go through the Parallels Pro Imail plugin wizard.","All the APIs are extracted to the mailapi directory created during the installation at &lt;install_dir&gt;\\mailapi","The IMail Server 8.21 add-on installation is completed.","An installation log named register_mail.log is created and placed on the system drive, for example, C:\\register_mail.log. You can view this log file to verify that the mail add-on has been installed and registered successfully.","Known limitations of IMail Server 8.21","While adding a site, if the site administrator's username is less than three characters long, IMail Server 8.21 cannot be implemented for that site.","While adding a user to a site, if the username is less than three characters long, IMail Server 8.21 cannot be provisioned to that user.","Installing a Mail Server Add-on","6773.htm");
Page[35]=new Array("This section provides instructions for installing the MySQL add-on for Parallels Pro Control Panel 10.3.1. Before installing the add-on, ensure that you have installed the following software on your Parallels Pro Control Panel server:","MySQL 4.1 or 5.0: For information about downloading and installing the latest version of MySQL, that is, version 5.0, go to MySQL Web site.","While installing MySQL 5.0, ensure that you accept the default options in the installation wizard except for the following:","MySQL Server Instance Configuration window:","Select the Server Machine option.","Select the Non-Transactional Database Only option.","Clear the Enable Strict Mode check box.","Select the Best Support For Multilingualism option.","Select the Include Bin Directory in Windows PATH check box.","MyODBC 3.51: For information about downloading and installing MyODBC 3.51, go to MySQL Web site. Install MyODBC 3.51 using the default options.","Note: Since the password encryption is different in MySQL 4.1 and 5.0 than its previous versions, you cannot access the database using phpMyAdmin 2.5.0 provided with Parallels Pro Control Panel. To change this password encryption to support phpMyAdmin 2.5.0:<br>After installing MySQL 4.1 or 5.0 on the server, go to the directory where MySQL is installed. If you have installed MySQL in the default location, then the path is C:\\Program Files\\MySQL\\MySQL Server &lt; version_no &gt;, where &lt;version_no&gt; is the version of MySQL. For example, C:\\Program Files\\MySQL\\MySQL Server 4.1.<br>Open the my.ini file present in this directory, type old-passwords in the [mysqld] section, save the file, and close it.<br>Open a command window, and run the following commands:<br>net stop mysql<br>net start mysql<br>PhpMyAdmin 2.5.0 can now be used to access MySQL 4.1 or 5.0. You can now proceed to installing the MySQL add-on as described below.","To install the MySQL add-on:","Connect to the Parallels Pro Control Panel 10.3.1 server using the console or terminal services and log in as the administrator.","Locate and run the Parallels Pro Mysql Addon.10.3.1.msi file.","If you have the Parallels Pro Control Panel 10.3.1 CD, insert the CD in the server's CD-ROM drive, browse to the mysqladdon directory on the CD and run Parallels Pro Mysql Addon.10.3.1.msi.","If the Parallels Pro Mysql Addon.10.3.1.msi file is present on your hard disk or on your local network, browse to that directory and run Parallels Pro Mysql Addon.10.3.1.msi.","The Parallels Pro Mysql Addon installation window opens.","Click Next. The Customer Information window opens.","While installing MySQL 4.1 or 5.0, if you have set the root password, ensure that you specify the same password in this window. If you have not set any root password for MySQL, then do not enter anything in the Password text box.","Click Next.","Click Install. The progress bar in the window indicates that the add-on is being installed.","Click Finish to complete the installation.","The MySQL add-on is installed.","An installation log named MysqlInstall.log is created and placed in the &lt; install_dir &gt;\\Logs directory, for example, if you have installed Parallels Pro Control Panel 10.3.1 in the default location, then the path is C:\\Program Files\\Ensim\\WEBppliance\\Logs. You can view this log file to verify that the add-on has been installed and registered successfully.","Installing the MySQL Add-on","6774.htm");
Page[36]=new Array("After you complete the installation of the add-ons, verify that the installation for the add-ons is successful using the following procedure.","To verify successful installation :","Log in to the Parallels Pro Control Panel.","On the left navigation bar, in the Server section, click List Services.","On the List Services page, verify that all the add-ons that you have installed are displayed.","Add a site and provision the add-ons to it. If the site is created successfully, then the add-on installation has been successful.","Verifying the Success of the Add-on Installation","6776.htm");
Page[37]=new Array("This section includes instructions for installing Parallels Pro Control Panel 10.3.1 in the silent installation mode.","Appendix C. Silent Installation of Parallels Pro Control Panel 10.3.1","6777.htm");
Page[38]=new Array("Silent installation, a text-based mode, is executed using the Windows command line. In this mode, you must specify all the information required by the installer before starting the installation process. Silent installation does not require you to oversee the entire installation process. This method is recommended for users installing Parallels Pro Control Panel 10.3.1 on multiple Parallels Pro Control Panel servers.","Time required for complete installation: Minimum 30 minutes, depending on system configuration.","Silent Installation Overview","6778.htm");
Page[39]=new Array("This section provides instructions for installing Parallels Pro Control Panel 10.3.1 using the text-based mode.","Installation Instructions","6779.htm");
Page[40]=new Array("This section includes the instructions for installing Parallels Pro Control Panel 10.3.1 and online Help using the command line.","To install Parallels Pro Control Panel 10.3.1 and online Help using the command line:","Connect to the Parallels Pro Control Panel server using the console or terminal services and log in as the administrator.","Before installing Parallels Pro Control Panel 10.3.1, ensure that you have installed Microsoft SQL Server 2005 on your Parallels Pro Control Panel server as described in the section Installing SQL Server Express (page 1).","If you have the installation files on the Parallels Pro Control Panel 10.3.1 CD-ROM or have downloaded them, locate and copy the following files to a temporary directory.","Parallels Pro Control Panel.10.3.1.msi","Parallels Pro Online Help.10.3.1..msi","Open a command window and change to the directory where all the <br>installation files mentioned above are located.","Install the Parallels Pro Control Panel 10.3.1 using the following command.","msiexec /l*v &lt;full_path_of_log_file&gt; /i &quot;Parallels Pro Control Panel.10.3.1.msi&quot; /qn USERNAME=&quot;&lt;username&gt;&quot; COMPANYNAME=&quot;&lt;company_name&gt;&quot; CUSTOMEREMAIL=&quot;&lt;email_id&gt;&quot; INSTALLDIR=&quot;&lt; install_dir&gt;&quot; LICENSEKEY=&quot;&lt;license_key&gt;&quot; SITEDATADIR=&quot;&lt;site_data_path&gt;&quot; ISPPWD=&quot;&lt;password&gt;&quot; IP=&quot;&lt;server_ip_address&gt;&quot; NETMASK=&quot;&lt;server_netmask &gt;&quot; FQDN=&quot;&lt;FQDN_of_the_server &gt;&quot; wwp=&quot;1&quot;","where:","&lt;full_path_of_log_file&gt; is the location where you want to save the log file for the installation","&lt;username&gt; is your name","&lt;company_name&gt; is the name of your company","&lt;email_id&gt; is your email address","&lt;install_dir&gt; is the directory where you want to install Parallels Pro Control Panel 10.3.1","&lt;license_key&gt; is the license key for using Parallels Pro Control Panel","&lt;site_data_path&gt; is the directory where you want to store the site data","&lt;password&gt; is your password for logging in to the Parallels Pro Control Panel as server administrator","&lt;server_ip_address&gt; is the IP address of your Parallels Pro Control Panel server","&lt;server_netmask&gt; is the netmask of your Parallels Pro Control Panel server","&lt;FQDN_of_the_server&gt; is the Fully Qualified Domain Name (FQDN) of your Parallels Pro Control Panel server","Ensure that the parameters you specify in the above command are in the same format as specified in the example below, since the command does not validate the format or null value of the parameters.","msiexec /l*v C:/ensimpro.log /i &quot;Parallels Pro Control Panel.10.3.1.msi&quot; /qn USERNAME=&quot;xyz&quot; COMPANYNAME=&quot;example.net&quot; CUSTOMEREMAIL=&quot;xyz@example.net&quot; INSTALLDIR=&quot;C:\\Program Files\\Ensim\\WEBppliance&quot; LICENSEKEY=&quot;A1B2C3D4E5F6G7H8I9J0K1L2M&quot; SITEDATADIR=&quot;C:\\Sitedata&quot; ISPPWD=&quot;ensimpro&quot; IP=&quot;10.72.25.5&quot; NETMASK=&quot;255.255.255.0&quot; FQDN=&quot;ensimpro.example.net&quot; wwp=&quot;1&quot;","If your server does not meet the pre-requisites for installing Parallels Pro Control Panel 10.3.1, the error message will be logged only in the WWP_prerequisite_error.log file. This log file is created only in case of pre-requisite errors, and is located in the &lt;system_drive&gt; of your server, where the operating system files are present.","For more information on meeting the pre-requisites for installing Parallels Pro Control Panel 10.3.1, see installation preparation.","Install the online Help using the following command.","msiexec /l*v &lt;full_path_of_log_file&gt; /i &quot;Parallels Pro Online Help.10.3.1..msi&quot; /qn","where &lt;full_path_of_log_file&gt; is the location where you want to save the log file for the installation. For example, C:\\onlinehelp.log. After the installation is complete, check the log file to verify that the online Help has installed successfully.","The Parallels Pro Control Panel 10.3.1 and online Help installation is complete. If you want to install the add-ons, proceed to the next section; otherwise, in order to ensure that Parallels Pro Control Panel 10.3.1 has been installed successfully see the verification section.","Installing Parallels Pro Control Panel 10.3.1 and Online Help","6780.htm");
Page[41]=new Array("This section includes the instructions for installing optional add-ons using the command line.","To install the add-ons using the command line:","Connect to the Parallels Pro Control Panel server using the console or terminal services and log in as the administrator.","If you have the installation files on the Parallels Pro Control Panel 10.3.1 CD-ROM or have downloaded them, locate and copy the following files in a temporary directory.","Parallels Pro Coldfusion Addon.10.3.1.msi","Parallels Pro Urchin Addon.10.3.1.msi","Parallels Pro Mysql Addon.10.3.1.msi","Open a command prompt window and change to the directory where all the <br>installation files mentioned above are located.","Before installing  the add-on for ColdFusion MX 6.1, perform the following tasks:","Ensure that you have installed ColdFusion MX 6.1 on your Parallels Pro Control Panel 10.3.1 server. For information about downloading and installing ColdFusion MX 6.1, go to Coldfusion Web site.","Important: If you have installed Microsoft Windows Server 2003 Service Pack 1 (SP1) on the Parallels Pro Control Panel server, then the ColdFusion MX 6.1 installer fails. For instructions on resolving this issue, go to ColdFusion Web site.","After installing ColdFusion MX 6.1, ensure that the Master Properties sheet in Internet Information Services (IIS) on your Parallels Pro Control Panel 10.3.1 server does not have ColdFusion script maps. For more information on ColdFusion script maps, see the note Installing the ColdFusion add-on.","Install the ColdFusion MX 6.1 add-on using the following command.","msiexec /l*v &lt;full_path_of_log_file&gt; /i &quot;Parallels Pro Coldfusion Addon.10.3.1.msi&quot; /qn","where &lt;full_path_of_log_file&gt; is the location where you want to save the log file for the installation. For example, C:\\coldfusion.log. After the installation is complete, check the log file to verify that the add-on installed successfully.","Before installing the add-on for Urchin 5.x, ensure that you have installed Urchin 5.x on your Parallels Pro Control Panel 10.3.1 server. For information about installing and downloading Urchin 5.x, refer to Urchin Web site .","Install the Urchin 5.x add-on using the following command.","msiexec /l*v &lt;full_path_of_log_file&gt; /i &quot;Parallels Pro Urchin Addon.10.3.1.msi&quot; /qn","where &lt;full_path_of_log_file&gt; is the location where you want to save the log file for the installation. For example, C:\\urchin.log. After the installation is complete, check the log file to verify that the add-on installed successfully.","Before installing the add-on for MySQL, ensure that you have installed the following software on your Parallels Pro Control Panel server:","MySQL 4.1 or 5.0: For information about downloading and installing the latest version of MySQL, that is, version 5.0, go to MySQl Web site.","While installing MySQL 5.0, ensure that you accept the default options in the installation wizard except for the following:","MySQL Server Instance Configuration window:","Select the Server Machine option.","Select the Non-Transactional Database Only option.","Clear the Enable Strict Mode check box.","Select the Best Support For Multilingualism option.","Select the Include Bin Directory in Windows PATH check box.","MyODBC 3.51: For information about downloading and installing MyODBC 3.51, go to MySQL Web site. Install MyODBC 3.51 using the default options.","Note: Since the password encryption is different in MySQL 4.1 and 5.0 than its previous versions, you cannot access the database using phpMyAdmin 2.5.0 provided with Parallels Pro Control Panel. To change this password encryption to support phpMyAdmin 2.5.0:<br>After installing MySQL 4.1 or 5.0 on the server, go to the directory where MySQL is installed. If you have installed MySQL in the default location, then the path is C:\\Program Files\\MySQL\\MySQL Server &lt;version_no&gt;, where &lt;version_no&gt; is the version of MySQL. For example, C:\\Program Files\\MySQL\\MySQL Server 4.1.<br>Open the my.ini file present in this directory, type old-passwords in the [mysqld] section, save the file, and close it.<br>Open a command window, and run the following commands:<br>net stop mysql<br>net start mysql<br>PhpMyAdmin 2.5.0 can now be used to access MySQL 4.1 or 5.0. You can now proceed to installing the MySQL add-on as described below.","Install the MySQL add-on using the following command.","msiexec /l*v &lt;full_path_of_log_file&gt; /i &quot;Parallels Pro Mysql Addon.10.3.1.msi&quot; /qn ROOTPASSWORD=&quot;&lt;MySQL_root_password&gt;&quot;","where:","&lt;full_path_of_log_file&gt; is the location where you want to save the log file for the installation. For example, C:\\mysqlinstaller.log.","&lt;MySQL_root_password &gt; is the root password set during MySQL 4.1 or 5.0 installation. If you have not set any root password for MySQL, then the value of &lt;MySQL_root_password&gt; should be null, that is, ROOTPASSWORD=&quot;&quot;","After the installation is complete, check the log file specified above to verify that the add-on installed successfully.","<br>The add-on installation is complete.","Installing the Add-ons (optional)","6781.htm");
Page[42]=new Array("After you complete the installation, verify that the installation is successful using the following procedure.","To verify successful installation:","Log in to the Parallels Pro Control Panel 10.3.1 control panel. For more information, see the login instructions.","On the left navigation bar, in the Help section, click About.","Verify that the control panel version is displayed as 10.3.1.&lt;build_no&gt;.","If you have installed the optional add-ons, then verify that the add-ons are installed successfully:","On the left navigation bar, in the Server section, click List Services.","On the List Services page, verify that all the add-ons that you have installed are displayed.","Add a site with the installed add-ons provisioned to it. If the site is created successfully, then the installation is  successful.","Verifying the Success of the Installation","6782.htm");
Page[43]=new Array("Throughout this chapter, tips and recommendations are provided to ensure the installation goes smoothly. If you need additional help troubleshooting an issue, see the self-help assets on the Parallels Pro Control Panel support site.","Troubleshooting","6783.htm");
Page[44]=new Array("This section provides instructions for uninstalling and reinstalling Parallels Pro Control Panel 10.3.1; however, there are some limitations to both processes that are described in the following sections.","Appendix D. Uninstalling and Reinstalling Parallels Pro Control Panel 10.3.1","6784.htm");
Page[45]=new Array("You can cancel the Parallels Pro Control Panel 10.3.1 installation any time by clicking Cancel in the Installation Progress window. Cancelling the installation will start the rollback process. You can reinstall Parallels Pro Control Panel 10.3.1 after the rollback process completes successfully.","If, for any reason, the rollback does not happen, you will need to manually uninstall the Parallels Pro Control Panel 10.3.1 components that have already been installed.","Cancelling the Parallels Pro Control Panel 10.3.1 Installation","6785.htm");
Page[46]=new Array("You can uninstall Parallels Pro Control Panel 10.3.1 by using the Add or Remove Programs option of Windows Server 2003.","To uninstall Parallels Pro Control Panel 10.3.1:","Connect to the Parallels Pro Control Panel 10.3.1 server using the console or terminal services and log in as the administrator.","Click Start &gt; Settings &gt; Control Panel.","Click Add or Remove Programs.","In the Add or Remove Programs window, if you have installed any add-ons for ColdFusion, Urchin, MySQL, locate them and click Remove for each add-on.","The uninstallation process begins and removes the add-ons.","In the Add or Remove Programs window, locate Parallels Pro Control Panel for Windows Online Help, and Parallels Pro Control Panel for Windows, and click Remove for both.","The uninstallation process begins and removes Parallels Pro Control Panel 10.3.1 and the online Help.","Note: The uninstallation process does not remove all install-related items automatically; you must manually remove directories related to Perl, site data, and the files in the directory where Parallels Pro Control Panel 10.3.1 was installed.","Uninstalling Parallels Pro Control Panel 10.3.1 and Its Add-ons","6786.htm");
Page[47]=new Array("You can reinstall Parallels Pro Control Panel 10.3.1 if the previous installation of Parallels Pro Control Panel 10.3.1 did not complete successfully; however, ensure that the earlier installation rolled back successfully. If the progress bar in the Installation Wizard window rolled back successfully without any error message, then the roll-back action was successful.","If not, you must manually remove partially installed components of Parallels Pro Control Panel 10.3.1. For instructions about removing Parallels Pro Control Panel 10.3.1 and its components, see the removal instructions.","Important: After uninstalling Parallels Pro Control Panel 10.3.1 and its add-ons, you must restart the server before reinstalling Parallels Pro Control Panel 10.3.1 and its add-ons.","While reinstalling Parallels Pro Control Panel 10.3.1, you must perform the installation of Parallels Pro Control Panel 10.3.1 and its add-ons in the following sequence.","Install Parallels Pro Control Panel 10.3.1 and Parallels Pro Control Panel online Help. For instructions, see Installing Parallels Pro Control Panel 10.3.1.","Optional: Install the add-ons for ColdFusion MX, Urchin and MySQL. For instructions, see Installing the add-ons.","Reinstalling Parallels Pro Control Panel 10.3.1","6787.htm");
Page[48]=new Array("A","action log","A record of the actions performed on the system by administrators. To access the action log, click reports on the top navigation bar.","Active Directory server","The server on which Active Directory software is installed; the domain controller for the system. To improve performance and reliability, service providers can have more than one Active Directory server.","application programming interface","An XML-based or Web services based application programming interface (API). The API can be used to streamline common tasks and to integrate third-party systems.","B","bandwidth","The amount of network capacity assigned to a user on a server.","C","control panels","Graphical user interfaces that provide easy access to tasks. These control panels enable service providers, resellers, site administrators, and users to manage their accounts, resources, and other system settings.","F","File Transfer Protocol (FTP)","A protocol used to transfer files over the Internet. FTP includes functions to log on to the network, list directories, and copy files. FTP operations can be performed by typing commands in a command line or by using an FTP utility running under a graphical interface. Anonymous FTP allows you to use an FTP site without a password and without creating a user account.","filter","A pattern or mask through which only selected data is passed. Common filters include spam filters, which block email sent from specified domains.","firewall","A method for keeping a network secure.","FTP","File Transfer Protocol. A protocol used to transfer files over the Internet. FTP includes functions to log on to the network, list directories, and copy files. FTP operations can be performed by typing commands in a command line or by using an FTP utility running under a graphical interface. Anonymous FTP allows you to use an FTP site without a password and without creating a user account.","G","graphical user interface (GUI)","An interface between a user and a computer that is graphics-based and incorporates icons, menus, and a mouse.","GUI","Graphical user interface. An interface between a user and a computer that is graphics-based and incorporates icons, menus, and a mouse.","H","host name","The fully qualified host name used to identify the server. For example: server1.bigtimehosting.com.","I","IP","Internet Protocol. The protocol used to format packets and rules of transmission and reception over the Internet.","IP address","The numeric identifier of a computer or device on the Internet. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. Each number can be zero to 255.","IP-based domain","A domain with a unique IP address. Compare to name-based domain (page 1).","L","license","An official agreement between a user and a corporation on the use and support of its products.","log","A detailed history of actions that have been performed on a system.","M","mailbox","A directory on a server that contains a user's email.","mailbox capacity","The maximum number of mailboxes that can be created on a server.","mailing lists","Email distribution lists commonly used to circulate topic discussions. A mailing list includes a set of list members. Whenever a list member posts an email message to the mailing list email address, that email message is distributed to all list members.","N","name-based domain","A domain with a unique host name that shares an IP address with another server. Compare to IP-based domain (page 1).","netmask","A bit-mask that identifies the network number and host number components of an IP address.","NFS server","Network File System server. A computer with file sharing capabilities.","P","plugin","A modular software program that can be plugged in to a system to expand functionality. Parallels Pro Unify services have plugins that are installed on provisioning engine and CP servers to enable service providers to sell services to customers.","POP3 mail server","Post Office Protocol, version 3. A common mail server used for Internet email. It holds the incoming email messages until you log in to the email account and download the messages. All stored email messages and attachments are downloaded at the same time.","primary name server","The main Domain Name System (DNS) server that translates alphabetic domain names into numeric IP addresses.","properties","Settings that determine the characteristics of an account or a server.","provisioning","Enabling a service to a site or a user.","Q","queue","A temporary holding place for data.","R","record","A record contains specific DNS zone information.","reseller","The individuals or companies who purchase resources and services from service providers or resellers and offer those resources or services for sale to others.","resource","A term used to describe a server's disk space or processing capacity which are used by services.","resource type","The type of service or a service component that requires resources. Resource types include bandwidth, number of mailboxes, and disk space.","restore","To completely or partially return your system to a previous file configuration state by uploading backup files from an archive.","reverse record","A record that associates an IP address with a canonical or alias name. PTR records are used to convert IP addresses to host names. This is known as reverse lookup.","S","scope","Logical groupings of IP addresses associated with a specific subnet mask.","secondary name server","The backup Domain Name System (DNS) server that translates alphabetic domain names into numeric IP addresses.","Secure Socket Layer (SSL)","An Internet security protocol that encrypts data when it is transferred over the Internet. Enabling SSL allows you to transfer data securely between your Web server and your visitor's Internet browser.","sendmail server","An SMTP (Simple Mail Transfer Protocol) mail server that routes SMTP email messages through the Internet to be stored on a mail server, such as POP3 or IMAP. SMTP is the most widely used email protocol on the Internet.","server","A computer and other device that allocates and manages the sharing of resources for a network. A server provides information or other services to its clients. While a server usually refers to an entire machine, it can also refer to a particular daemon on that machine.","service","The services you sell to resellers and sites. Each service is installed on a service-specific hosting server.","service component","The software elements that compose a service.","service provider","An entity that sells services, such as Internet access or Windows Web Hosting, to resellers, sites, and individuals.","shared server or shared resource","A hosting server or resource, such as a mailbox store, that has been or can only be sold to multiple sites. Some resources, such as mailbox stores, are identified as shared resources when they are registered with the system. These resources can be sold to multiple sites. By contrast, resources that are registered as dedicated resources can be sold to only one site.","Note that the term shared resource differs from the status of a resource, which can be Shared, Dedicated, or Free. For example, a shared mailbox store could have the status Dedicated if it has been sold to a single site. A dedicated mailbox store, however, could only be listed as Free, if it was not in use, or Dedicated if it had been sold. A dedicated mailbox store could never have the status Shared.","Simple Mail Transfer Protocol (SMTP)","The most widely used email protocol on the Internet.","Simple Network Management Protocol (SNMP)","A network management protocol used for configuring and monitoring devices on IP networks.","site","A group of individuals, usually collected into a company or business unit, that contracts with a service provider or IT group for services.","site administrator","Administrators who belong to sites and use the site administrator control panel to manage site services, resources, and users. Site users can be given site administrator privileges.","site user","Users who belong to a site and use the user administrator control panel to manage their own accounts and services.","SMTP","Simple Mail Transfer Protocol. The most widely used email protocol on the Internet.","SNMP","Simple Network Management Protocol. A network management protocol used for configuring and monitoring devices on IP networks.","specification file","A file that contains details about an object.","SSL","Secure Socket Layer. An Internet security protocol that encrypts data when it is transferred over the Internet. Enabling SSL allows you to transfer data securely between your Web server and your visitor's Internet browser.","subnet","A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same prefix. For example, all devices with IP addresses that start with 100.100.100. would be part of  the same subnet. Dividing a network into subnets is useful for both security and performance reasons. IP networks are divided using a subnet mask.","subnet mask","A mask, or filter, used to determine to what subnet an IP address belongs. An IP address has two components, the network address and the host address. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a field for subnets. For example, consider the IP address 150.215.017.009. Assuming this is part of a Class B network, the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network. Subnetting enables the network administrator to further divide the host part of the address into two or more subnets. In this case, a part of the host address is reserved to identify the particular subnet.","T","template","A guide you can use to pre-fill information on forms when creating entities such as sites and users.","threshold","The percentage of the resource that, when assigned, triggers an alert. When the resource allocation reaches the threshold, email is sent to the specified address stating that resources are low. This allows an administrator to take action before resources are exhausted.","U","URL","Uniform Resource Locator. The address that defines the route to a file on the Web or any other Internet facility. The URL contains the protocol prefix, port number, domain name, subdirectory names, and file name.","usage monitoring","Reports that enable you to view application usage.","V","vacation message","A mail utility that automatically sends a standard reply message to an email message.","Z","zone","A zone refers to a section of a domain for which the DNS server has the authority to perform lookups. Each zone contains records that specify how to translate the host names associated with the zone.","Glossary","6788.htm");
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